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Frequently Asked Questions

Everything you need to know about Nara.

For Travelers

What is Nara?

Nara is a GPS audio tour app. As you drive or walk, stories and local history play automatically when you reach points of interest. Think of it as a knowledgeable local friend riding along, sharing the stories behind every place you pass.

Is it really free?

Yes. All tours are free with short audio mentions from local businesses every 2–3 stops. If you prefer uninterrupted narration, you can go ad-free from $3.99 for a single tour, $11.99 for a whole destination, $3.99/month (or $31.99/year) for everything, or a one-time $39.99 All Access lifetime pass.

What devices does it work on?

iPhone (iOS 15+) and Android (API 26+). You need GPS and an internet connection to start a tour. Once started, tours work even with spotty or no signal — audio is downloaded to your device before you begin so you never lose narration mid-tour.

Do I need to look at my phone while driving?

Never. Audio plays automatically based on your GPS location. When you're driving, speed-lock mode dims the screen and blocks touch input. You can use voice commands (“Hey Nara”) for hands-free control. Your navigation app stays in the foreground.

What voice commands can I use?

Say “Hey Nara” followed by a command: “pause,” “resume,” “skip,” “repeat,” “what did you say?,” or “help.” In driver mode, voice commands are the only way to control playback — keeping your hands on the wheel and eyes on the road.

Does it replace Google Maps or Waze?

No. Nara runs alongside your navigation app. Use whatever nav app you prefer for directions. We add a layer of storytelling on top — we never give turn-by-turn directions or suggest routes.

What happens if I go off the tour route?

Narration pauses automatically. You'll hear a brief note that you've left the tour area. Follow your navigation app. If your new path passes other points of interest, Nara will ask if you'd like to continue hearing stories.

Can I tour with friends?

Yes. Start a tour and share a session code with up to 5 friends. Everyone hears synchronized audio at the same time. The host controls playback. Friends need to be within 500 meters to join the session.

What are the merchant discount codes?

Local businesses along tour routes offer exclusive discounts to Nara users. When you're physically near a participating business, the discount code appears on your screen. Show it when you walk in. Discounts are GPS-verified — they only appear when you're actually there.

How accurate is the tour information?

Nara's tours are crafted using a mix of research and creative storytelling. Like any good storyteller, we aim for accuracy but prioritize making your experience engaging. Always verify practical details (hours, accessibility, safety conditions) independently. Tour content is for entertainment and general information — it's not a substitute for official tourism advisories or safety guidance.

For Pioneers

What is the Pioneer program?

Pioneer lets you turn any trip itinerary into a professional GPS audio tour. You pay $29.99, we create the audio, and your tour goes live in the Nara catalog. You earn royalties for 3 years every time someone uses your tour.

What kind of itinerary can I import?

Anything from a trip planning tool or travel website. Road trip plans, walking tour lists, city exploration guides. If it has named stops and locations, we can turn it into an audio tour. You can also paste plain text or bullet lists.

What's the Equalizer refund?

When your Pioneered tour passes quality and safety checks and goes live in our catalog, you receive up to $15 back — reducing your cost to as low as $14.99. To qualify, your tour must have real visitable locations, pass automated fact-checking, and contain no safety issues. Most tours qualify automatically. If yours doesn't, we tell you exactly what to fix.

How do royalties work?

You start at 10% of every ad-free purchase of your tour and 20% of merchant sponsorship revenue on your route. As your tour hits milestones (25, 100, 250+ completions), your purchase royalty increases — up to 25% for top-performing tours. Royalties are calculated monthly and last 3 full years.

What if a tour already exists in my area?

Even better. We encourage themed tours. A “Gay Manchester” tour is completely different from “Manchester's Music Scene” — different stops, different stories, different audience. Themed tours stand out because travelers with specific interests seek them out.

Can I edit my tour after publishing?

Yes. You can update stops, reorder them, and request new narration up to 3 times per month. Changes go through the same quality and safety checks before going live.

For Businesses

How does Nara work for my business?

Travelers on our GPS audio tours pass by your business. When they get within 50 meters, your exclusive offer appears on their screen with a personalized recommendation from the narrator. You only pay when a user completes at least 60% of the tour and hears your mention. No completions, no charge.

How much does it cost?

Sponsorship pricing is a flat $1.50 per GPS-verified completion. You only pay when a listener completes at least 60% of the tour and is verified near your business. You set a daily budget cap so you never spend more than you want. No monthly fees. No contracts. Cancel anytime.

How do you verify that customers actually heard my mention?

GPS. We verify the listener's phone was within range and that they completed at least 60% of the tour segment containing your mention. No fake clicks, no drive-by impressions. You only pay for real, verified completions.

Can I lower my sponsorship cost?

Yes. Promote Nara on your business channels and each one earns a discount on your bids. Google Business Profile (15%), your website (15%), Instagram (15%), Facebook (10%), and TikTok (10%). Discounts stack — use all five and you save up to 65% on every completion. We verify each channel automatically.

Can I set my business hours?

Yes. Set your hours once and your mention only plays when you're open. Closed on Mondays? No wasted impressions. We use your local timezone, not the tourist's.

How do I sign up?

Sign up at narrativeguides.com/merchants. Setup takes less than 5 minutes — no app download required. You'll set your business name, location, offer, and connect a payment method. No tech skills needed.

Still have questions?

We're here to help. Email us anytime and we'll get back to you within 24 hours.

hello@narrativeguides.com